It all began with a childhood bout of chicken pox, according to Keenan’s mother, Madeline. He was left with a small keloid scar, which a doctor removed. But the scar returned – and spread. “Every time that I had them removed, they grew back so much more enormous and grotesque,” says Keenan.

Keenan was self-conscious in public, unable to sleep comfortably, and had to carry a towel to stanch the blood and pus they sometimes oozed. In 2015, Keenan visited The Doctors to share his story, and Reconstructive Plastic Surgeon Dr. Michael Jones volunteered to remove all of his keloids. Dr. Jones removed the scars in two surgeries, one for each side of Keenan’s face. The surgery is more involved than Dr. Jones expected, and there’s risk to Keenan’s facial nerves – the keloids are anchored in a giant sheet of scar tissue under the skin. However, he is able to tell Madeline afterward, “Everything went great! The keloid is gone!” And that’s not the only way his life has changed. “I will say this, not to break any ladies’ hearts or anything, but I’m newly engaged!” he announces. “I can honestly say that the person I’m engaged to – she saw me for me. She didn’t look at what I looked like on the outside. She looked at my heart.”